Privacy Policy

Swipe Digital Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our service, Jumplead.

By using Jumplead, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Data

When you create an account or use Jumplead, we may collect the following personal data:

• Name
• Email address
• Company name
• Phone number

This data is collected to facilitate the creation of your account, provide our services, and communicate with you regarding your use of Jumplead.

1.2 Data Collected by Clients

Our users may use Jumplead to collect additional personal data from their customers or audience members. This may include, but is not limited to:

• Names
• Email addresses
• Survey responses or form inputs
• Event participation or engagement data

Users of Jumplead are responsible for ensuring that any personal data they collect through the platform is done so in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1.3 Cookies

We use cookies to manage sessions and to track website usage via third-party tools such as Google Analytics. Cookies are small data files stored on your device. We use these cookies to:

• Maintain user sessions
• Understand how users interact with our website
• Improve our services based on usage data

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functionality.

2. How We Use Your Information

The personal data we collect may be used for the following purposes:

• Account Creation and Management: To create, manage, and support your user account.
• Service Provision: To deliver the core Jumplead features such as gated links, QR forms, data capture, and lead management.
• Communication: To notify you about updates, feature announcements, or relevant security information.
• Compliance: To meet legal obligations and resolve disputes where necessary.

3. Data Sharing and Disclosure

3.1 Service Providers

We may share your personal data with trusted third-party service providers who help us deliver our services. These include hosting providers, communication services, and analytics tools. All service providers are contractually bound to handle your data securely and only for agreed purposes.

3.2 Legal Requirements

We may disclose your personal data if required to do so by law or in response to valid legal requests by public authorities (e.g. court orders or regulatory agencies).

4. Data Retention

We retain personal data only as long as necessary to provide our services and meet legal or regulatory requirements. Once data is no longer needed, we will securely delete or anonymise it.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data. Our infrastructure is hosted on secure servers in the United Kingdom and adheres to UK GDPR requirements. We take all reasonable steps to prevent unauthorised access, loss, or misuse of data.

6. Your Data Protection Rights

Under the UK GDPR, you have rights regarding your personal data. These include the right to:

• Access: Request access to a copy of the personal data we hold about you.
• Rectification: Request that we correct any inaccurate or incomplete information.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request that we limit how we use your data, under certain circumstances.
• Objection: Object to us processing your personal data, where applicable.
• Data Portability: Request the transfer of your data to another provider or directly to you.

To exercise any of these rights, please contact us using the details below.

7. International Data Transfers

Your data is processed and stored in the United Kingdom. If you access Jumplead from outside the UK, you acknowledge and consent to the transfer and processing of your data within the UK, subject to UK data protection laws.

8. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legal, operational, or business practices. Any updates will appear on this page with a revised date. Continued use of Jumplead after updates signifies your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us via our contact page.